I, Jennifer Gress aka Snapdragon Services, started my working career with the public at the age of 14 at a local pharmacy as a clerk where we were not allowed to use the "cash tendered" key and counted back change to the customers - something rarely seen these days.

At 18, I worked as a merchant teller for a local bank that has since been gobbled up by Wells Fargo. This led to cash handling/bookkeeping jobs for the next few years for customers of the bank.

In 1994, I started working in Telecommunications until 2008 when laid off from the industry. I served in many positions during that time. Some examples of roles I served are:

  • Service Department/Troubleshooting
  • Customer Service
  • Accounting
  • National Account Coordination
  • Project Management
  • Support Contract Generation and Renewal
  • License Compliance
  • Marketing Coordinator
  • Training

This list of various work experience gives you an idea of the skills that used to be on the other pages of this site and now are not because my insurance company didn't want me offering any professional services except regarding Joomla websites. The good news is that I'm insured.

I previously had pages for business services, personal organizing and health (I've learned much about alternative medicine in my years) . While no one ever contacted me for those subjects, what those pages did was give a visitor an idea of my skillset and  background. Since a website is just a part of running a business, business organization, personal organization and health do play a part in what I do in building websites. It has to for your best success.

Various skillsets & experience in those subjects as a result of past work experience are as follows:

  • Sales & Marketing
  • DISC Personality Profiling (affects customer service, sales, vendor relationships & even your family life)
  • CRM
  • Website
  • Filing Systems
  • Organizing your computer documents so you can find things
  • Customer Retention
  • Clutter management
  • Objectivity acquisition
  • Learning to let go
  • How to keep "things" in a better way
  • Handling your "stuff" to reduce stress and overwhelm

This experience and background can help you get an idea of how my brain works that could benefit you and your business by working with me.

Much of my resume can be found on my Jennifer Gress LinkedIn profile.

Check out more directly related to Joomla experience.

Feel free to contact Snapdragon Services.

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